Privacy & Security

Tkgme Privacy Policy

Your personal information is held in trust by us. This policy explains in detail how we collect, use, and protect your data.

Last Updated: October 14, 2026 | This Privacy Policy applies to all users of the tkgme.onl website and mobile app.

Tkgme.onl (referred to as "tkgme", "we", or "us") takes your privacy seriously. This Privacy Policy clearly explains how we handle the information you provide when using our platform.

By using our website or app, you are considered to have agreed to the terms of this Privacy Policy. We recommend reading it carefully before registering.

1. What Information We Collect

Tkgme collects several types of information, drawn from two main sources — what you provide directly and what is collected automatically.

1.1 Information You Provide

  • Identity Information: Your full name, date of birth, nationality
  • Contact Information: Email address, phone number, current address
  • Identity Verification Documents: Copy of national ID, passport, or driving license (as part of the KYC process)
  • Financial Information: Payment method details, transaction history
  • Account Information: Username, password (encrypted), security questions

1.2 Automatically Collected Information

  • Device Information: IP address, browser type, operating system, screen resolution
  • Usage Data: Pages you visited, time spent, and games you played
  • Location Data: Approximate geographic location (via IP address)
  • Cookie Data: Session cookies, preference cookies, and analytics cookies

2. Purpose of Data Collection

We use your information only for specific, legitimate purposes. The table below outlines how we use your data and the legal basis for doing so:

Purpose Data Used Legal Basis
Account Creation & Management Name, email, password Contract Performance
Identity Verification (KYC) ID, address Legal Obligations
Payment Processing Financial information, transaction records Contract Performance
Fraud Prevention IP, device, transaction patterns Legitimate Interest
Customer Support Contact details, account information Contract Performance
Marketing & Promotions Email, usage history Consent
Platform Improvement Usage data, cookie data Legitimate Interest

We never sell your data to third parties for commercial advertising purposes without your consent.

3. Data Sharing Policy

Tkgme shares your personal information with third parties only in the following specific circumstances:

3.1 Authorized Service Providers

We work with trusted third-party service providers that help us operate our platform, including payment processors, cloud storage providers, and security verification agencies. All partners operate under strict confidentiality agreements.

3.2 Legal Obligations

We may be required to disclose information in response to court orders, government investigations, or regulatory requests. In such cases, we will always endeavor to notify you, unless prohibited by law.

3.3 Business Transfers

In the event of a future merger or acquisition, your data may be transferred to the new owner. However, the terms of this policy will continue to apply.

Important: We never sell your data to advertisers. Your privacy is a core principle of our business model.

4. Cookies & Tracking Technologies

Tkgme uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

Types of cookies we use:

  • Essential Cookies: Required for the platform to function properly. These cannot be disabled.
  • Preference Cookies: Remembers your language, theme, and settings.
  • Analytics Cookies: To understand how users interact with the site.
  • Security Cookies: To prevent fraud and unauthorized access.

You can control most cookies through your browser settings. Please note that disabling essential cookies may cause some platform features to stop working.

5. Data Retention & Deletion

We retain your data only for as long as it is needed. Retention periods vary depending on the type of information:

  • Account Information: 5 years after account closure (as required by law)
  • Transaction Records: 7 Years (in compliance with financial regulations)
  • KYC Documents: Up to 5 Years
  • Log Files: Up to 12 months
  • Marketing Consent: Immediately upon withdrawal of consent

Once the applicable retention period expires, we securely delete or anonymize your data so that you can no longer be identified.

6. Your Rights

Under the tkgme Privacy Policy, you have the following rights:

  • Right to Know: You can find out exactly what data we hold about you and why.
  • Right to Rectification: You can correct any inaccurate or incomplete information.
  • Right to Erasure: You can request deletion of your data under specific conditions.
  • Right to Restrict Processing: You can restrict how your data is used in certain circumstances.
  • Right to Data Portability: You can export your data in a machine-readable format.
  • Right to Object: You can opt out of your data being used for marketing purposes.
  • Right to Withdraw Consent: You can withdraw your consent at any time.

To exercise any of these rights, please contact our data protection team. We aim to respond within 30 days.

7. Security Measures

Tkgme uses industry-standard security technologies to protect your data. The key components of our security infrastructure are:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption
  • AES-256 Storage Encryption: All sensitive data stored on our servers is encrypted
  • Two-Factor Authentication (2FA): An extra layer of protection for your account
  • Regular Security Audits: Periodic assessments conducted by third-party security experts
  • Firewall & DDoS Protection: Robust Server-Level Security
  • Staff Training: All staff receive regular training on data protection

In the event of a data breach, we will notify affected users within 72 hours.

8. Protection of Minors

Tkgme strictly does not provide services to anyone under the age of 18. We do not knowingly collect data from minors. If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

9. Policy Changes

We may update this Privacy Policy from time to time. If significant changes are made, you will be notified by email or via a notice on the platform. Continued use of the platform after any changes constitutes acceptance of the revised policy.

10. Contact Us

For any privacy-related questions or requests, please reach out to our data protection team. We aim to respond within 30 business days.

Data Protection Officer: [email protected] — General inquiries: [email protected]

Have a question?

If you have any privacy concerns, our support team is always here to help.

Tkgme's Core Privacy Principles

We don't just follow the rules — we genuinely place the protection of your data above everything else.

No Data Selling

Your personal data is never sold to advertisers or third parties. That is our firm commitment.

End-to-End Encryption

All your data is protected by the highest standard of encryption technology, from login to every transaction.

Minimal Data Collection

We only collect information that is strictly necessary to provide our services. Asking for more than we need goes against our policy.

Your Data, Your Control

You can view, correct, or delete your data at any time. You are always in control.

International Standards

Our Privacy Policy is aligned with international data protection regulations and is subject to regular audits.

Marketing Opt-Out

You can opt out of promotional emails or notifications at any time. We do not send any marketing communications without your consent.

Start Gaming Safely

Enjoy the best gaming experience on tkgme — with your data fully protected. Thousands of players in Bangladesh already trust us.

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